Current Job Openings

Everything is in Ordr

At Ordr, we are singularly focused on helping our customers find calm where once there was chaos.  We make the incredibly complex incredibly simple, and we take great pride in the fact that we continually strive for approachable innovation in everything we do.  In today’s hyper-connected enterprise, where everything from access badge scanners to digital signage to inventory control systems to multi-million-dollar healthcare and manufacturing systems are connected to the network, traditional network regulation and security models simply cannot scale.  Ordr solves this problem, providing enterprises with complete visibility and exhaustive control over every class of network-connected device and system.

Simply put, we provide our customers with the power to take control of their connected devices, of their operational systems, of their hyper-connected enterprise.

If you’re hard-working, creative, curious and like to put things in ordr, you might be a good fit for our team. We’re looking for the right folks who share our vision and know how to approach challenges from a different perspective. Is that you? We’d love to meet you. Send us a note, along with the role that’s right for you, at jobs@ordr.net to let us know.

We’re looking for the right people to fill the right roles, including:

  • Regional Sales Manager (Mid-Atlantic Region)
  • Regional Sales Manager (Southeast Region)
  • Business Development Representatives (SF Bay Area)more
  • Marketing Manager – Demand Generation (SF Bay Area)more
  • Customer Success Managers (SF Bay Area)more
  • Customer Support (SF Bay Area)
  • Principal Data Scientist (SF Bay Area)more
  • Senior Software Engineers (SF Bay Area/India)more
  • UX Designer (SF Bay Area)more
  • DevOps/CloudOps (SF Bay Area)more
  • QA Engineers (SF Bay Area/India)
  • Product Management (SF Bay Area)more
  • Principal Technology Marketing Engineer (SF Bay Area)more

Do you think you’re right for Ordr?  Send us a note, along with the role that’s right for you, at jobs@ordr.net to let us know.

Principal Data Scientist

Ordr is looking for a results-driven and exceptionally talented data science guru to take our AI enabled security and business intelligence solution to the next level. The Principal Data Scientist will report to the Head of Security Research and Analytics and work closely with other data scientists, security researchers and product management leadership. This individual will be responsible for driving the AI research and development at the core of the Ordr Systems Control Engine, the industry’s leading device control, regulation and protection platform.

Responsibilities

  • An individual contributor role to help solve network security problems using advanced data analytics and data driven technologies.
  • Create and deliver the most advanced AI and machine learning enabled solutions to discover threats, provide intelligence and protect IoTs.
  • Work in a small and fast paced team to create and deliver new product and analytics features to end customers.
  • Actively engage and contribute to security communities through presentations, papers, and blogs.
  • Lead and drive industry technology evolution in IoT security which helps create a positive impact on business.
  • Adapted to a start-up environment, support all other engineering initiatives as needs arise.

Knowledge, Skills and Requirements

  • PhD in mathematics, science or technology
  • 10+ years industry experience as a senior or principal data scientist
  • Working knowledge of Big Data architecture, Domain expert knowledge and solid skills in computer science, applied math, statistics, machine learning, networking and network security
  • Recognized and accomplished industry leader in data science/AI with successful track record
  • Proficient in at least two general programming language such as Python, Java, C++ or Scala
  • A skilled technical writer and a great public speaker; excellent communication skills with the ability to influence at all levels of the organization
  • Prior experience communicating technical insights to industry leaders and non-technical audiences
  • A self-driven data scientist with a can-do attitudeand an excellent team player

Senior Software Engineer

Ordr is looking for a talented senior software developer with a data science and network security background to help take our AI-enabled device control, regulation and protection solution to the next level. The Senior Software Engineer will report to VP of Engineering and work closely with our data scientists, security researchers and product managers. The individual will be responsible for driving the AI and security feature development of the Ordr Systems Control Engine, the industry’s leading device control, regulation and protection platform.

Responsibilities:

  • An individual contributor role to develop production software and architecture with the highest standard.
  • Design, develop and deliver software using AI and machine learning technologies to detect cyber threats and protect IoTs.
  • Break down large problems and tackle ambitious goals.
  • Work in a small and fast paced team to create and deliver new product and software features to end customers with the impeccable quality.
  • Collaborate with architects, product management and other engineering teams to establish and understand product requirements and translate those requirements into testing strategies
  • Contribute to technology evolution in IoT security which helps create a positive impact on business.
  • Adapted to a start-up environment, support all other engineering initiatives as needs arise.

Knowledge, Skills and Requirements

  • MS/PhD in computer science, computer engineering or similar.
  • Versatile and confident programmer; proficient in Java, Python and C/C++.
  • Domain expert knowledge and solid skills in various general networking, networking protocols, and network security; previous exposure to AI and machine learning.
  • Experience with machine learning development tools and frameworks
  • Excellent collaboration skills are required to work within the team and with cross functional teams.
  •  A passionate and self-driven software developer and an excellent team player

Customer Success Manager

Ordr is looking for a talented, results-driven Customer Success Manager to drive articulation of client project requirements to ensure the successful delivery of every project.  The ideal candidate must have the unique ability to distill complex and diverse data into meaningful and useful information in order to ensure customer successes, and must provide business, technical, and product knowledge in support of post sales activities to ensure ongoing customer satisfaction.

Responsibilities

  • Build and maintain technical relationship with customer. Become the go-to person for any technical question customer might have.
  • Address product related questions and technical challenges
  • Be a customer advocate in influencing product roadmap and features
  • Understand customer’s network architecture design and operating challenges. Integrate customer internal applications and systems with Ordr IoT fabric or identify upsell opportunity to address these needs.
  • Keep track of new security threats discovered by Ordr or other security vendor and provide customer information and guidance utilizing Ordr solution to deal with these new threats
  • Educate clients on how existing and new product features and functionality work, and how it can contribute to their business objectives
  • Monitor accounts to ensure usage of Ordr product stack
  • Frequently conduct and coordinate tactical operations reviews with client teams
  • Act as the middle-man to support organization to ensure client escalations are resolved in due time
  • Partner with Account Sales teams to build relationships with decision makers, business contacts, and influencers
  • Accurately replicate, identify, and document software defects with appropriate tracking system
  • Perform quarterly value assessments and create case studies
  • Conduct product trainings to customers & partners as needed
  • Lead licensing renewal efforts within account
  • Flexibility for travel up to 50% of your time

Knowledge, Skills and Requirements

  • BS or MS or equivalent work experience
  • 3+ years’ experience in a technical account management role • Ability to match client’s business requirements with product capabilities
  • Background in technical consulting or professional services
  • Excellent interpersonal skills that build positive relationships with other team members
  • Strong ability to organize work schedule and time to ensure deadlines are always met
  • Hands-on, technical, problem solver in a high-pressure environment
  • Collaborate with Engineering & Product Development teams with direct field feedback facilitating contribution to solution development and enhancement
  • Familiarity with several of the following:
  • Enterprise network architecture design and operation experience or similar vendor certification
  • Firewall, SIEM, NAC, Endpoint Protection
  • IoT Risk Mitigation & Security Best Practices
  • Knowledge of Computerized maintenance management system (CMMS) and associated workflows (not required but a plus)

UX designer

Ordr is looking for a world-class UX Designer with a comprehensive and intuitive understanding of end-user behavior, processes and expectations, and the unique ability to convert that understanding into actionable UX designs. This individual will play a key role in continually improving and enhancing the already innovative functionality and usability of the Ordr Systems Control Engine, the industry’s leading device control, regulation and protection platform.

Tasks and responsibilities

  • Plan and conduct “user research” and competitor analysis
  • Interpret data and qualitative feedback
  • Create user stories, personas, and storyboards
  • Determine information architecture and create sitemaps
  • Create prototypes and wireframes
  • Conduct usability testing

Conduct User Research

  • Work closely with the product team to identify research questions
  • Plan and conduct interviews, user surveys, card sorting and usability tests
  • Design and execute studies into user behavior and attitudes
  • Conduct heuristic evaluations
  • Help define and refine user personas
  • Present and communicate insights in order to help shape long-term product strategy

Skills and requirements

  • Collaboration and teamwork
  • Problem-solving
  • Attention to detail
  • Creative and analytical approach
  • Understanding of interaction design principles

Knowledge, Skills and Requirements

  • 6+ years of experience in UX Design
  • Experience in enabling highly technical users quickly and intuitively to analyze, and get insights from, data produced by a wide variety of services and devices, in a wide variety of formats
  • Experience in data visualization
  • Understanding of design systems, and experience leveraging, and contributing to, design systems
  • Proficiency in using industry-standard design and prototyping tools (Sketch, Figma, InVision, Adobe InDesign, Illustrator, Zeplin and OmniGraffle)
  • Experience crafting prototypes to communicate design concepts to users and project partners
  • Excellent communication skills, both written and verbal
  • Not afraid of ambiguity and willing to learn new skills
  • Experience in a fast-paced, iterative development environment, experience with Agile a strong plus​

DevOps/CloudOps Engineer

Ordr is looking for a talented Cloud Ops Engineer. This individual will help design, build and operate Ordr IoT security SaaS services. Candidate must have a passion for cutting edge big data and machine learning technologies; this position promises the excitement of a fast-paced start-up environment, camaraderie of a small team, and the satisfaction of making a difference every day. The ideal candidate must be highly motivated, organized, able to multi-task and most importantly, demand his/her job be fun and rewarding.

Responsibilities

  • Setup, maintain and improve cloud infrastructure
  • Setup, maintain and improve cloud monitoring framework
  • Setup, maintain and help debug big data processing pipeline
  • Enhance the scalability, high availability, and security of cloud infrastructure

Knowledge, Skills and Requirements

  • BS or MS degree in Computer Science or related fields
  • Strong Linux server / app maintenance skills and debug techniques to triage with stats and metrics from multiple sources
  • Experience with AWS, Azure, Google Cloud and their APIs;
  • Experience Application Monitoring tools; Automation scripting;
  • Experience with orchestration platforms
  • Understanding of networking protocols and network security.

Senior Product Manager

Ordr is looking for a world-class Senior Product Manager to lead product planning and delivery for the company. This position will report to the VP of Products and drive product planning based on data, analysis, collaboration, and a strong understanding of the customer and their use cases. The individual needs to be highly organized and adept at leading and influencing across cross-functional teams; needs excellent communication skills with the ability to drive outcomes across product, design, engineering, business, and enablement teams. The candidate must be excited to operate as an individual contributor initially, with a keen interest to be the anchor to lead a team as the company grows.

Your Opportunity: 

  • Lead product management for the Ordr System Control engine through the software development life cycle
  • Define and refine canonical customer use-cases, establish prioritization based on a data
  • Drive inbound product efforts spanning customer consultation, roadmap planning, and feature requirement definition
  • Continuously assess and highlight competitive differentiation and ensure Ordr has a market leading position
  • Work with leadership on product financials – packaging, pricing and forecasting
  • Arm sales and partners on product GTM – collateral and competitive positioning – and a healthy dose of direct evangelizing on the vision of the solution
  • Ready to be an anchor in the product management function over time

What You’ll Need:

  • Excellence as a product manager – strategy creation, development, alignment, execution, and delivery
  • At least 5 years of experience leading and as an IC in product management in cybersecurity products
  • Financial acumen for forecasting, packaging, and pricing
  • Experience building highly performant PM teams, turfs, and processes
  • Proven track record of collaborative & effective relationships at all levels within an engineering organization
  • Track record of effective technology evangelizing
  • Highly skilled communicator spanning written, video, and oral formats
  • A self-starter who can organize a collaborative effort, deliver on aggressive promises, and manage multiple tasks simultaneously
  • Bachelor’s degree or equivalent, preferably with a combined engineering and business focus
  • Radiate energy and excitement
  • Amazing attention to detail

And Ideally:

  • At least 3 years leading high performant product management teams
  • Technical marketing and/or system engineering experience
  • Versed in NAC, segmentation, firewalls, IOT security, IT asset management
  • Vertical market experience in one or more of manufacturing, energy, retail, hospitality, and government
  • Experience in early and mid/late stage companies
  • Security expertise, with CISSP or equivalent is a plus

Principal Technology Marketing Engineer

Ordr is looking for a world-class Principal Technology Marketing Engineer to drive technical solution blueprint definition, creation, and adoption across the market. This position will report to the VP of Products and spearhead the company’s efforts to technically engage in solution sales that require architecture, design, and implementation discourse. The role also includes traditional technical assistance for sales, product team, and marketing. The candidate must be a self-starter, passionate, technology savant, and a highly effective communicator in all formats.

Keys to Success:

  • Proven track record of creating validated designs for network and security solutions
  • Experience in technical marketing, sales engineering, and network consulting
  • Track record of effective technology evangelizing
  • Exemplary in understanding and discourse across architecture, design, and detailed implementation details
  • Multi-vertical experience spanning healthcare, manufacturing, energy, finance, retail, hospitality, and government
  • Self-sufficient in defining, assembling, and verifying solutions in lab, and assisting others to do the same
  • Highly skilled technology communicator spanning written, video, and oral formats
  • A self-starter who can organize a collaborative effort, deliver on aggressive promises, and manage multiple tasks simultaneously
  • Radiate energy and excitement
  • Amazing attention to detail

Key Duties & Responsibilities:

  • Define, create, and author validated solution designs, in close collaboration with partners, sales, and the product team
  • Work with technology and professional service partners to refine solution scope, architecture, design, and implementation details, and then drive excitement and adoption
  • Guide the product team on solution requirements
  • Traditional pre- and post-sales assistance
  • Technology evangelizing via high-profile digital and direct forums.
  • Internal and external training.
  • Initial solution work centers on the integration of Ordr’s portfolio with asset management, segmentation/NAC, ITAM, and security operation tools
  • Keep everything in Ordr

Required Qualification & Skills:

  • Ideally, 8-10 years of solution architecture, technical marketing, and consulting in networking and security
  • Deeply versed in NAC, segmentation, firewalls, IOT security, IT asset management
  • Deep networking experience, with CCIE or equivalent as a plus
  • Security expertise, with CISSP or equivalent as a plus
  • Product management experience is a strong plus
  • Bachelor’s degree or equivalent, preferably in engineering
  • Ability to handle multiple projects and details simultaneously
  • High energy level
  • Comfortable in learning new technology
  • Proficient with standard content creation tools

Marketing Demand Gen Manager

Ordr is looking for a peerless Demand Generation Marketing Specialist to help build demand generation programs that immediately build sales pipeline. This position will report to the Head of Marketing and will be responsible for creating unique lead generation campaigns including email marketing, social media, SEM, webinars, events and content marketing to drive qualified pipeline. This role will work closely with marketing, sales and product teams to develop necessary content and resources to ensure prospect and customer engagement. This role will also partner with sales development to ensure leads are properly entered, processed and addressed. The ideal candidate will be a self-starter passionate about helping us create and grow a kick ass demand generation engine.

Keys to Success:

  • Proven marketing and lead generation experience in software, security and/or networking.
  • Experienced in online marketing and a familiarity with outbound digital tactics, including content marketing, email marketing, and paid search and social.
  • A self-starter who can organize a collaborative effort, deliver on aggressive promises, and manage multiple tasks simultaneously.
  • Be a data nerd, driving programs based on quantifiable results.
  • A stubborn desire to explore new approaches, and the courage to actually execute on them.
  • Amazing attention to detail. 

Key Duties & Responsibilities:

  • Create and execute lead and demand generation campaigns to grow sales, in close collaboration with Sales and Marketing leadership.
  • Research and utilize new and unique channels to achieve aggressive goal of driving pipeline.
  • Will be measured on significantly increasing MQLs, improving conversion to SQL, and achieving critical mass of live demos for territory sales teams.
  • Work with individual Account and Channel Managers to regionalize campaigns to increase face-to-face interactions.
  • Analyze outcomes, provide insights and present on results.
  • Develop and execute an integrated demand generation plan which includes email, nurture programs, webinars, events and joint partners initiatives.
  • Increase top of funnel leads, monitor and improve lead scoring models and create impactful nurture programs to improve conversion rates and overall lead quality.
  • Define KPIs for a variety of campaigns, measure pipeline generation and contribution.
  • Identify research, recommend and implement new marketing opportunities.
  • Identify industry award programs and submit nomination forms.
  • Be engaged with the sales team on feedback of campaigns, success of programs and closing the communication loop.
  • Keep everything in Ordr.

Required Qualification & Skills:

  • A minimum of 2 years marketing or sales experience, ideally in a software, security and/or networking technology company.
  • Bachelor’s degree or equivalent, preferably in marketing, business or communications.
  • Ability to handle multiple projects and details simultaneously.
  • Passion for all things demand generation and lead acquisition.
  • High energy level.
  • Comfortable in learning new technology.
  • Proficient with MS Outlook, Word, Excel, PowerPoint, SalesForce and Pardot.

Business Development Representative

Ordr is seeking a highly motivated business development rep and team builder to join a dynamic startup selling actionable AI for the hyper-connected enterprise.  Ordr is growing rapidly and is looking for a self-starter to help us realize early market opportunities while helping to build a demand generation machine of the future.   This position represents a significant growth and development opportunity for the right candidate.  The company is well funded and provides competitive compensation package, stock options, benefits, and an exciting work environment.

The business development rep will be responsible for assisting in driving pipeline, cultivating partner relationships with key VAR partners to help close opportunities, and driving engagement with prospects across multiple vertical markets.  The position requires the ability to self-motivate, to collaborate with cross functional teams, and to support efforts of both sales and marketing. Candidates must have the communication skills to properly position complex network and security solutions to customers of varying levels of technical background.

The role involves:

  • Follow up of outbound leads from marketing activities, partner referrals, web form submissions, and digital campaigns
  • Focused named-account hunting in conjunction with the territory sales teams
  • Scheduling and participating in detailed product demonstrations
  • Configuring quotes for partners and end users
  • Occasional participation in conferences and tradeshows as a representative of the company
  • Organization and administration of leads, contacts and accounts in salesforce CRM
  • Coordinating high-touch activities with channel partners and regional sales leadership to drive customer engagement and channel engagement

Education or relevant experience:

  • 3 plus years experience in inside sales in the technology industry
  • The preferred candidate will have experience selling network or security related products or services
  • Typically requires BS/BA or equivalent

Qualifications:

  • Excellent oral and written communication skills, outstanding presentation and interpersonal skills, and ability to interface to senior levels of an organization is required
  • Ability to multitask and work independently, when required, toward stated business goals
  • Ability to build a world class team as the company grows, and to lead by example as a focused player/coach