Ordr and GE HealthCare collaborate on a service offering for CARESCAPE patient monitoring networks ! Read more here!

Ordr Announces Integration with ServiceNow Service Graph Connector Program

Santa Clara, CA – March 22, 2023 – Ordr, the leader in connected device security, today announced it has joined the ServiceNow® Service Graph Connector Program by integrating its ServiceNow Connector for Ordr with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.

Connectors validated by ServiceNow’s Service Graph Connector Program integrate the expertise of the ServiceNow partner ecosystem into Service Graph. 

“The Service Graph Connector for Ordr enables tighter integration between two essential solutions that multiple teams and tools depend on to manage and secure connected device deployments,” said Jim Brady, Vice President, Cybersecurity & Risk Management and CISO at Fairview Health Services. “With this new integration, security and HTM teams can operate with high confidence that the asset data they are working with is accurate and complete, so they can operate efficiently, react quickly, and more effectively manage risk at the hospital.”

The ServiceNow Connector for Ordr enables customers to:

  • Maintain an up-to-date system of record for all connected devices with automated discovery, device classification, and the collection of granular device details and context.
  • Ensure data accuracy with automated reconciliation of real-time device data provided by Ordr and existing device data in the ServiceNow Configuration Management Database (CMDB) to enrich IT workflows, and reduce operational costs with a centralized, accurate source of truth.
  • Streamline device management tasks with granular device details and insights to help teams maintain an accurate view of the devices connected to their environment.
  • Accelerate security efforts with critical device insights such as vulnerabilities, malicious activity, and active threats to understand device risk and network details.
  • Simplify compliance requirements with accurate details for every connected device to help with reporting of device risk, risk management efforts, and other compliance reporting requirements.
  • Improve device utilization with insights to help teams understand device load, balance demand, allocate budget, and make data-driven procurement decisions.

“The ServiceNow CMDB is a critical component in our connected device strategy,” said Shawn Fletcher, Sr. Enterprise Architect, Cybersecurity and Digital Solutions, St. Joseph’s Healthcare Hamilton. “ServiceNow integration with Ordr lets us leverage Ordr’s automatic asset discovery and rich device insights to streamline our asset inventory efforts. This has a direct impact on the ability to manage and secure our devices at scale and support the hospital’s goals to deliver outstanding patient care and innovative treatments.”

“Asset inventory is often step one and is at the core of so much that we do with our customers. Without an accurate inventory, helping our customers meet their goals can be challenging, especially when it comes to security,” said Matt Leclair, CEO, Advanced Cybersecurity Experts LLC. “The ServiceNow Connector for Ordr will help us accelerate that first step of achieving accuracy in the ServiceNow CMDB, so we can deliver value faster and ultimately help put them on a path to improve how they manage and reduce risk for their connected devices.”

ServiceNow Service Graph, the next-generation system of record for digital products and services, evolves the ServiceNow Configuration Management Database (CMDB) beyond inventory and asset management. By using ServiceNow Service Graph, IT organizations are empowered with a broad and deep data foundation for managing the entire lifecycle of digital products and services. Service Graph underpins all ServiceNow products, allowing customers to tie together technology, people, and processes into a service-oriented view. This connected approach enables customers to leverage their existing CMDB investment to rationalize portfolios, automate development and cloud operations, manage risk, and understand ROI, driving high-value business outcomes.

“ServiceNow is leading the future of work by creating great experiences for businesses,” said Brian Emerson, VP & GM, IT Operations Management Business at ServiceNow. “We are pleased to have Ordr integrate its ServiceNow Connector for Ordr to help further enhance satisfaction, build trust, accelerate time to value, and reduce risk for our joint customers.”

“Maintaining a comprehensive and accurate asset inventory is critical for all organizations. This can be a challenge in environments with a large number of unmanaged devices like IoT, IoMT, and OT,” said Gnanaprakasam Pandian, Chief Product Officer and Co-Founder of Ordr. “Organizations depend on a comprehensive and accurate view of their environment for everything from device management, incident response, and risk reduction efforts to meeting stringent requirements for compliance and cyber insurance. We’re proud to offer the Service Graph Connector for Ordr to help customers achieve the comprehensive and accurate asset inventory they need to simplify workflows, improve security, and accelerate incident response.”

The Service Graph Connector for Ordr is available now in the ServiceNow store. For more information about the ServiceNow Connector for Ordr and how Ordr works with ServiceNow, visit https://ordr.net/partners/servicenow/. To learn even more, attend this Masterclass to deep-dive into the Ordr integration with ServiceNow Service Graph. 

About Ordr

Ordr makes it easy to secure every connected device, from traditional IT devices to newer and more vulnerable IoT, IoMT, and OT. Ordr Systems Control Engine uses deep packet inspection and advanced machine learning to discover every device, profile its risk and behavior, map all communications and protect it with automated policies. Organizations worldwide trust Ordr to provide real-time asset inventory, address risk and compliance and accelerate IT initiatives. Ordr is backed by top investors including Battery Ventures, Wing Venture Capital, Ten Eleven Ventures, Northgate Capital, Kaiser Permanente Ventures, and Unusual Ventures. For more information, visit www.ordr.net and follow Ordr on Twitter and LinkedIn.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.   

Media Contact
Jeff Drew
Guyer Group for Ordr

Global Cybersecurity Leader Ordr Partners With Spire Solutions To Help Organizations In the Middle East Gain Attack Surface Visibility and Security For Connected Devices

Santa Clara, CA and Dubai, UAE – March 14, 2023 – Ordr, the leader in connected device security, today announced its partnership with Dubai-based Spire Solutions, the Middle East & Africa region’s leading cybersecurity solution provider and value-added distributor (VAD). Spire Solutions will offer its channel partners Ordr`s award-winning attack surface visibility, asset management and security platform across multiple specialized verticals including healthcare, government, finance and banking, insurance, oil and gas, manufacturing, retail, and telecommunications.

Organizations in the Middle East are increasing their adoption of connected devices, including Internet of Medical Things (IoMT), Internet of Things (IoT) and Operational Technology (OT). Each new device, however, also increases the attack surface, and the potential for a security breach or cyberattack. In order to keep the connected enterprise secure, full visibility is needed into devices and their vulnerabilities, along with automated policies to secure them – whether during an incident, proactively or retrospectively.  

Sanjeev Walia, Founder and President of Spire Solutions said, “It is a challenge to truly protect your organization unless you have accurate, real-time information about which devices are connecting to your network – and what they do once they connect. We are honored to partner with Ordr to address these challenges and enable our channel partners and end-user customers to benefit from industry-leading technology that truly enables customers to manage their entire attack surface whether that be traditional IT, IoT, OT or IoMT.“

“The Middle East is one of the fastest growing economies in the world and we’re proud to partner with Spire Solutions in this region. Spire Solutions has a proven track record of providing best-in-class security solutions and we’re honored to work with a team who shares our commitment to customer success, and protecting the organizations entrusted to us.” said Kieran Wood, Sales Director, EMEA at Ordr.

“This partnership exemplifies Ordr’s commitment to investing in the global, collaborative partner ecosystem and represents another step forward in our international expansion plans,” said Jim Hyman, CEO at Ordr. “Organizations in the Middle East will now be able to accelerate their digital transformation journey and reduce cyber risks by unlocking unparalleled visibility into assets, vulnerabilities and threats.”

With the addition of Ordr’s AI-powered connected device security platform to the Spire solutions portfolio, all assets, connections and network flows can be profiled. By baselining normal behavior for connected assets, organizations can create policies to only enable appropriate access while limiting exposure, enabling a true Zero Trust security posture to be realized. Together, Ordr and Spire will provide customers and partners across the Middle East with unmatched security services, instant value and advanced expertise as they improve their cyber resilience. 

This strategic partnership is being celebrated at GISEC Global 2023, taking place this week at the World Trade Centre in Dubai. To learn more, please visit Ordr and the Spire Solutions team at stand A50, Hall 7.

To learn how Spire Solutions and Ordr can help your organization obtain full device visibility and security, please visit: www.ordr.net.

Ordr Names CDW and World Wide Technology (WWT) As Partners of the Year

Santa Clara, CA – March 8th, 2023 – Ordr, the leader in connected device security, today announced the winners of its annual Partner of the Year awards. CDW, a leading national IT solutions integrator is winner of the Healthcare Partner of the Year award; World Wide Technology (WWT), a global technology solutions provider, is Enterprise Partner of the Year. The awards highlight partners that exhibit an unwavering dedication to helping Ordr customers with their digital transformation journey and successfully improving their organization’s connected device security posture.

“CDW and WWT exemplify what it means to be focused on enabling customer success,” said Jim Hyman, CEO at Ordr. “They both understand the importance of properly securing connected devices across an organization, and providing the partnership needed to make sure their deployments are successful. We’re thrilled to recognize their efforts by naming them as this year’s recipients.”

“Today’s customers don’t want products; they want solutions, and providers who can optimize and secure technology investments,” said Bryan Wallace, Head of Channel Sales at Ordr.  “CDW and WWT understand this and have built customer-obsessed practices on that foundation. They’re trusted advisors who stay on the bleeding edge and bring forward new approaches and technology to solve complex challenges.  They’ve each woven Ordr into their service offerings to secure the rapidly growing device threat vector and we couldn’t be happier to recognize their support and success.”

Healthcare Partner of the Year: CDW

“Connected devices are used in every aspect of the healthcare industry, from delivering patient care to managing operations. It is critical for security teams at these organizations to not only have visibility into what’s connecting to their networks, but to have the tools necessary to address vulnerabilities, mitigate risks, and segment specific devices to maintain a secure environment,” said Jon Karl, Head of Enterprise Healthcare at CDW. “The combination of Ordr’s intuitive technology and our healthcare industry expertise creates a powerful offering to providers and facilities that need to secure every asset across the entire hospital.”

Enterprise Partner of the Year: WWT

“Between the evolution of Zero Trust as a security strategy, and the explosive growth of connected assets–including Internet of Things (IoT) and Operational Technology (OT)–as part of digital transformation, it can be overwhelming for today’s enterprises to manage the complexity of connected assets and maintain a strong security posture,” said Enrique Martinez, OT Technical Solutions Lead at World Wide Technology. “Ordr has been an excellent partner, as its technology makes it easy for our customers to gain visibility for every connected asset, mitigate risks,  automate segmentation policies, and protect against ever-increasing cyberattacks. The teamwork between Ordr and WWT has helped organizations digitally transform their operations and accelerate Zero Trust initiatives.”

For more information on the Ordr Global Partner Program, and the benefits of becoming an Ordr partner, please visit: https://ordr.net/global-partner-advantage/.

KLAS Research Names Ordr a Top Performer in its 2023 Best in KLAS Software & Services Report for Healthcare IoT Security

Santa Clara, CA – February 15, 2023 – Ordr, the leader in connected device security, today announced that it has been named a top performer by KLAS Research in the firm’s 2023 Best in KLAS Software & Services Report for Healthcare IoT Security. Ordr has been recognized as a Top Performer in this report for three years in a row.   

The Best in KLAS report recognizes software and services companies that excel in helping healthcare professionals improve patient care. All rankings are based on feedback from thousands of providers, compiled over the past year, who use the products reviewed.

“Healthcare technology management and security teams benefit from Ordr’s ‘whole hospital’ approach to visibility and security. As shared by our customers, we continue to deliver unique product innovations – from granular device context, full-lifecycle vulnerability management, and utilization insights to meaningful integrations – to help healthcare systems enhance patient safety, optimize usage and improve efficiencies. Our market-leading security and segmentation capabilities help security teams anticipate, withstand, and respond to cyberattacks such as ransomware, ensuring operational resilience,” said Jim Hyman, CEO at Ordr. “We’re thrilled to be recognized by our customers. It is a strong endorsement of our team’s continued dedication to delivering the best healthcare IoT security product on the market.”

When asked about Ordr, customers shared the following comments:

  • “Ordr is one of our favorite vendors, and they enable a practical approach to zero trust security. They do a wonderful job of helping us secure our medical devices, and they are a pleasure to work with. They are putting a lot of new features into their product, and they are going beyond what we originally purchased them for to the extent that we might actually be able to get rid of one of our other network monitoring products.” CIO (November 2022)
  • “Ordr comes out with new technology that blows me away all the time. They just keep adding functionality. Ordr’s product is the only product I can ever remember. When I am talking to peers or companies that [I] do work with, I tell them they need to check out Ordr’s platform.” Director (October 2022)
  • “The biggest thing I like is that we can use the information gathered by the system to implement tangible policies for other things, such as my firewall. That is the true value of being able to look at devices and see what they are. The product allows me to write access control list policies around entire groups of devices, and that makes us more secure. The information in the product is outstanding, but the opportunity to translate that information into actionable security policies is the big selling point of the product for us.” Director (October 2022) 
  • “Ordr is truly exceptional. I have regular calls with their team, and one of the talking points on every agenda is the vendor’s road map. I do lots of check-in calls with vendors on a variety of products, and Ordr is the vendor that is the clearest with their road map.” Director (October 2022)
  • “Ordr has an incredible ability to integrate their solution with my firewall and endpoint protection software. The integration between Ordr’s platform and my other security platforms is really high, whether Ordr’s product is integrating with an IoT device or simply a Windows workstation sitting on someone’s desk. The level of integration that the product has is ridiculous.” Director (October 2022) 
  • “The product has really helped me discriminate between the devices on my network; I can tell whether something is a PC as opposed to an infusion pump or a pulse oximeter. That is very helpful for specific healthcare IoT purposes. The system has changed our workflow.” Director (October 202) 
  • “Our implementation with Ordr was incredibly smooth. Ordr killed it. I don’t have enough good things to say about Ordr. I don’t know whether I have ever been as satisfied with another implementation as I was with Ordr’s implementation.” Director (October 2022)

The Ordr “whole hospital approach” secures all connected devices – IoT, IoMT, operational technology (OT), and traditional IT systems – that are critical to operations and patient care. With Ordr, HTM and security teams gain the insight and tools they need to identify risks such as devices with outdated operating systems, devices with vulnerabilities, and take action by applying segmentation to devices that can not be updated or otherwise secured.

Ordr recently published a Connected Device Security Healthcare Maturity Model to guide healthcare organizations on their journey to Zero Trust. For more information on how Ordr can help your organization gain visibility and control over its connected medical devices and equipment, please visit: https://ordr.net/healthcare/

Ordr and GE HealthCare Collaborate to Help Enhance Clinical Network Performance, Efficiency, and Security for Healthcare Providers

Santa Clara, CA – January 11, 2023 – Ordr, the leader in connected device security, today announced that it is collaborating with GE HealthCare to offer customers a solution leveraging Ordr’s market-leading platform for health systems.

The solution addresses critical patient care challenges across three key stakeholder groups: biomedical and healthcare technology management (HTM) teams, giving them the granular visibility as well as performance and utilization insights they need to improve medical device management; IT teams, helping them to monitor network connectivity and performance, while mapping device communications flows; and security teams, helping them to identify, prioritize, and self-manage responses to vulnerabilities, threats, or anomalies.

Healthcare providers rely on a wide range of network-connected devices to improve patient care and enhance clinician productivity. As the care environment becomes more complex, health systems are struggling with:

  • Lack of visibility into device status, such as determining which devices are in-use, identifying new devices, or devices not yet registered in their asset inventory database;
  • Monitoring and troubleshooting devices impacted by communications or performance issues;
  • Lack of accurate device data (OS, software version, etc.,) to assess risks, manage vulnerabilities, and implement mitigations; and,
  • Locating mobile and portable devices, with many organizations spending almost an hour per person per shift searching for equipment in need of a service action

To help ensure continuity of service for these devices, continuous monitoring of network performance and security is essential. Incorporating Ordr’s solutions will enable GE HealthCare to provide continuous network performance and security monitoring of all clinical assets connected to the CARESCAPE network. The proven, market-leading capabilities of the Ordr platform will help enable broad visibility, performance monitoring, security, and governance of all clinical assets on the CARESCAPE network, providing customers with enhanced self-management capabilities for their critical patient care devices.

“Empowering biomedical technicians, clinical engineers, and hospital IT with easy-to-use tools aimed at improving self-managed network security, productivity, and equipment uptime is key to enhancing critical patient care,” said Alla K. Woodson, GE HealthCare’s Global GM, Patient Care Solutions – Services & Consumables. “This network performance and security solution brings together the technology and scale of our two organizations to help ensure that our customers have visibility and access to actionable insights.”

“Hospitals and healthcare facilities rely on GE HealthCare’s CARESCAPE networks to host critical patient care devices. It is of the utmost importance that these networks—and everything connected to them—remain secure and operating at peak efficiency,” added Jim Hyman, CEO of Ordr. “The deep integration of the Ordr platform with the GE HealthCare CARESCAPE network will help give healthcare organizations comprehensive clinical asset visibility, security and performance capabilities they need to optimize and protect their environment of care.”

With this new service offering, healthcare organizations will be able to:

  • Gain Granular Visibility to All Devices in the GE CARESCAPE network – Gain real-time visibility and automate inventories of all assets on the CARESCAPE Network, with device data that can be integrated with existing computerized maintenance management systems (CMMS). Access granular details on GE HealthCare clinical assets, such as hard-to-track patient data modules and which bedside monitors they are connected to.
  • Enable Improved Device Performance and Help Reduce Downtime – Enable application-level performance monitoring of GE HealthCare Patient Care devices. Monitor HL7 application flows with actionable alerting that can speed troubleshooting and help reduce the impact of downtime.
  • Monitor your Entire CARESCAPE Ecosystem – Provide a bird’s-eye view monitoring of the entire CARESCAPE ecosystem to help catch performance and availability issues with switches & UPS power supplies in near real time to help enhance uptime.
  • Enable Preventative Maintenance Efficiencies via near Real-Time Data for HTMs – Eliminate the manual effort and time needed to locate networked devices and identify whether they are in use, based on near real-time network and physical data to complete Preventative Maintenance.
  • Mitigate Risk and Help Improve Device Security – Full-lifecycle vulnerability management enables users to identify and focus on specific vulnerabilities affecting clinical assets under their management, prioritize vulnerabilities with Clinical Risk Scores, and self-manage the remediation process with simplified workflows and custom tags.
  • Enable Optimal Device Utilization and Operational Efficiency – Understand how GE HealthCare Patient Care devices are being used, enabling teams to optimize performance and support future purchasing decisions.

For more information about how Ordr and GE HealthCare can help protect and optimize clinical assets on your GE CARESCAPE Patient Monitoring network, please visit: https://ordr.net/service/Gehealthcare/.

Ordr Partners With NGS to Help U.K. Organisations Improve Visibility, Security and Management of Connected Devices

SANTA CLARA, Calif. and LONDON, Jan. 3, 2023 /PRNewswire/ — Ordr, the leader in connected device security, today announced a new partnership with U.K.-based NGS (Next Generation Security), a specialist cybersecurity reseller providing consultancy, support and managed services.

Recent efforts, across all industries, at digitally transforming the workplace to become more efficient and effective have led to the growing adoption of connected devices and equipment. While these advancements have helped improve the way we work, each new device or equipment connection increases an organisation’s attack surface, making it exponentially harder for IT and security teams to be sure they have visibility into every device and connection in their network environment.

The combination of Ordr’s powerful, AI-driven connected device security platform with NGS’ years of cybersecurity implementation expertise will bring U.K.-based businesses the innovative technology solutions they need to fully understand, manage, and secure the growing number of connected devices in their environment, including Internet of Medical Things (IoMT), Internet of Things (IoT) and Operational Technology (OT).

“It can be overwhelming for organisations to try and keep track of all of their connected devices, especially in periods of high growth and technological advancement,” said Jonathan Lassman at NGS. “With Ordr’s platform, real-time asset inventory about devices, identification of vulnerabilities and risks, along with automated policies to secure them, will be available to every IT and security team.”

Ordr makes it easy to protect every connected device, regardless of location or exposure. With the Ordr platform, organisations can establish proactive security policies that enable communications required for device operations, while limiting exposure. In addition, organisations can quickly mitigate risks during an attack by quarantining devices, blocking traffic, terminating sessions or implementing Zero Trust segmentation.

“The speed with which technology is adopted and updated in today’s business world means that you need a combination of expertise and innovative solutions on your side in order to maintain a strong security posture,” added Kieran Wood, Sales Director EMEA of Ordr. “NGS is well-known for its ability to understand the modern threat landscape and protect its clients from the latest attacks. We’re thrilled to work with them on extending that expertise to connected devices.”

For more information on how Ordr and NGS can deliver device visibility and security to your organization, please visit www.ordr.net or https://ngsuk.com/.


Ordr Publishes Connected Device Security Maturity Model to Guide Healthcare Organizations on the Path to Zero Trust

Santa Clara, CA – November 29, 2022 – Ordr, the leader in connected device security, today published a maturity model aimed at helping healthcare organizations benchmark their connected device security efforts and develop a strategy to improve the efficiency and strength of their security programs.

Entitled “A Practical Guide: Implementing Connected Device Security for Healthcare Organizations,” the document serves as a framework for healthcare security teams, helping them understand where their organization is on the connected device security maturity curve, and where to focus efforts to make improvements. The guide organizes the stages of maturity into five steps, including detailed descriptions, requirements, and the potential business value realized at each stage. Recommended actions, technical considerations, and helpful insights are included as well, to help teams learn how to improve their security posture, become more resilient, and advance their security efforts as they move toward Zero Trust.

Connected devices play an essential role within a healthcare organization – gathering data, providing diagnostics and therapeutic functions, and automating activities. But those same connected devices also expand the attack surface and create risk for healthcare providers. In fact, the healthcare sector faced the most ransomware attacks of any industry last year, according to the FBI’s 2021 Internet Crime Report, resulting in losses of $6.9 billion.

“A majority of healthcare organizations today rely on Internet of Things (IoT), Internet of Medical Things (IoMT), and Operational Technology (OT) devices to provide critical patient care, improve efficiencies, and manage the facility. The truth is, connected devices are everywhere in healthcare, which can make protecting them a daunting task,” said Pandian Gnanaprakasam, Chief Product Officer and co-founder of Ordr. “At Ordr, we’ve gained deep expertise working with customers of all sizes and at all stages of maturity. We understand the complexities that security teams in healthcare struggle with everyday – and we’re proud to share our insights with the community, to be used as a guide on the journey to Zero Trust.”

The five steps of the maturity model include:

  1. Asset Visibility: This stage includes creating a complete, accurate and up-to-date asset inventory by automating discovery and classification for all known, unknown, and new devices, in addition to identifying risks.
  2. Vulnerability and Risk Management: This stage encompasses creating a risk-based view of connected devices by combining device vulnerability insights, establishing device behavior baselines, and reviewing external threat intelligence inputs to gain a comprehensive view of the attack surface, guiding security efforts.
  3. Reactive Security: This stage uses connected device insights and the risk-based view from the previous stages, combined with business context, to help teams understand device risk in their unique environment, prioritizing risk mitigation and incident response efforts.
  4. Proactive Security: In this stage, teams automate policies and workflows to ensure rapid threat detection and response. Teams also develop and implement proactive measures such as Zero Trust segmentation to reduce the attack surface ahead of threats, enabling teams to focus on more complex threats.
  5. Optimized Security: At this stage, teams continue to build on the foundation they have created to expand and optimize their security methods with automation and proactive Zero Trust security policies, aligning and scaling with organizational demands.

“While all industries are at risk of cyberattack, the potential outcomes of attacks on healthcare organizations could be catastrophic, with real consequences for patients,” added Brad LaPorte, author of the guide and former Gartner cybersecurity analyst. “Organizations cannot expect to reach the Optimized Security stage instantly. Each stage establishes critical capabilities, builds upon previous stages, and creates value on the journey to Zero Trust. No matter where you are on this journey and what your ultimate goal is, this guide provides essential insights to understanding your security posture – and what is needed to improve.”

To learn more about Ordr’s connected device security maturity model for healthcare organizations, please sign up for the January 19th Ordr of Business webinar: Healthcare’s Guide to Connected Device Security Maturity Model – The Road to Zero Trust.


Ordr Partners with Sodexo on Managed Cybersecurity Service for Connected Devices in Healthcare

Santa Clara, CA – November 9th, 2022 – Ordr, the leader in connected device security, announced today that it has partnered with Sodexo Healthcare Technology Management to deliver a managed HTM and cybersecurity solution that combines the strengths of Ordr’s connected device security platform with Sodexo’s healthcare technology management services expertise. The combined solution — Sodexo Managed HTM Cybersecurity services built on the Ordr platform — delivers the people, process, and technology that healthcare technology management (HTM) teams need to mitigate risks and secure all connected healthcare devices.

In healthcare facilities, connected devices, including Internet of Medical Things (IoMT), have transformed care delivery and are used every day by providers and staff to deliver high-quality, efficient, life-saving medical care. However, while providers depend on the ever-increasing number of connected devices to deliver care, these devices create challenges and complexity for the HTM and IT users responsible for operating and securing them.

At scale, it can be difficult to accurately identify and classify these devices, understand their specific vulnerabilities and risks, determine whether they are available for maintenance, or to locate them for patching. Without strong security protections, unprotected devices can provide an opening for attackers to breach a system or spread ransomware. Addressing security and compliance is especially challenging because these devices often run outdated operating systems and because FDA or manufacturer guidelines may preclude updates.

“Visibility and security of medical devices is critical for healthcare organizations. HTM users need to be able to discover, profile and manage risks associated with these devices. With attacks such as ransomware increasing, it is important to be able to prioritize issues that have the highest impact when it comes to mitigating risks,” said Jim Hyman, CEO of Ordr. “The combination of the Ordr technology with Sodexo’s expertise and deep knowledge of the healthcare environment, will enable HTM teams to securely manage their connected medical devices and improve operational efficiencies.”

The Ordr platform, with successful deployments across hundreds of leading healthcare facilities, can discover and secure everything connected – from traditional servers, workstations, and PCs, to IoT, IoMT, and OT devices. Ordr Clinical Defender is optimized for HTM teams to automate the discovery and inventory of medical devices, accelerate day-to-day tasks, identify and prioritize medical device vulnerabilities, and drive operational efficiencies with device utilization insights.

“Successfully managing today’s expansive healthcare networks requires best-in-class technology that delivers real-time device, utilization and risk insights along with guidance on how to optimize security and performance,” added JT Surgener, Senior Vice President, Technical Services, Sodexo Healthcare. “Through the Ordr and Sodexo managed services offering, organizations will gain access to a powerful, yet easy-to-use healthcare device security platform – along with leading HTM and cybersecurity services, that will help them drive to greater efficiencies and security.”

Sodexo Healthcare Technology Management (HTM) services are tailored to specific hospitals or healthcare systems. Sodexo’s services help optimize medical equipment inventory, advise on equipment replacement and purchases, and provide on-site maintenance and repair.

Key benefits of the Sodexo’s Managed HTM Cybersecurity Solution include:

  • Strategic Insights, Guidance, And Expertise – Sodexo’s highly skilled and motivated technical team integrates with local healthcare teams to solve problems, provide solutions, and continually find innovative ways to maximize assets to ensure smooth and effective patient care.
  • Best-In-Class Tailored Solution – The Sodexo solution combines decades of HTM service delivery expertise with Ordr’s leading connected device security platform. The combined service helps healthcare providers of all sizes drive performance, efficiency, and security.
  • Comprehensive Visibility – Discover and profile every connected device in an environment, with granular details that help maintain an accurate, up-to-date inventory of all assets – and help locate devices for maintenance and patching.
  • Actionable Risk Insights – Understand vulnerabilities and clinical risks to the healthcare environment, prioritize risks and actions, and continuously monitor for threats.
  • Improved Cyber Response – Improve incident response to stop active attacks, while accelerating efforts to improve overall security posture. Tailored recommendations and dynamically generated policies support segmentation and zero trust efforts.

Sodexo’s Managed HTM Cybersecurity Solution leveraging Ordr is available now. For more information on how you can gain insights and control over the connected devices on your healthcare network, contact Sodexo here or visit https://ordr.net/service/sodexo/.

Ordr Appoints Cybersecurity Leader and Industry Expert Jim Hyman as CEO

Santa Clara, CA – November 2, 2022Ordr, the leader in connected device security, announced today that Jim Hyman has been appointed Chief Executive Officer (CEO) and member of the company’s Board of Directors. With more than 25 years of deep experience in cybersecurity and technology, and a proven record of scaling and operating companies for growth, Hyman will use his experience to continue building a world-class organization as the company enters a new phase of growth. Hyman was most recently Chief Operating Officer at Synack, VP Sales at Trusteer prior to its acquisition by IBM, and spent 4 years as the VP of Sales at Zscaler. Hyman succeeds Greg Murphy as CEO, who is leaving to pursue other interests, but will remain an advisor to the company.

“Jim’s background in cybersecurity and his experience across sales, business development and operations make him the perfect leader to accelerate Ordr’s growth. He embodies our customer-centric culture, represents our values, and has a clear vision for Ordr’s future,” said René Bonvanie, Chairman of the Board of Directors at Ordr. “On behalf of the board, I want to thank Greg for his significant contributions as CEO for the past four years.”

With the explosive growth of connected devices, security and IT leaders are looking not only for visibility into what’s actually connected to their network but a complete suite of security features to identify devices with vulnerabilities, detect anomalies and respond to cyberattacks. With Ordr’s connected device security platform, security and IT leaders are able to discover and classify what is connected to the network, in real-time, via an agentless approach.

Ordr identifies devices with risks, such as those with vulnerabilities, running outdated operating systems, behaving anomalously or communicating to a malicious domain. Proactive Zero Trust policies can be applied to keep devices in operation while limiting exposure. When a device is compromised, organizations can move quickly from “detection” to “response” by taking advantage of Ordr’s insights into the device and dynamically generating policies to mitigate risks.

“I’m thrilled to join Ordr at such an exciting time and look forward to building on the company’s foundation of world-class, innovative technology in the connected device security market,” Hyman said. “Ordr is uniquely poised to address visibility and security challenges with the growth of connected devices and also accelerate the digital transformation and Zero Trust initiatives across multiple industries. We have unparalleled technology and an enormous opportunity ahead of us.”

“When we founded Ordr, our goal was to help organizations address their connected device security challenges,” said Pandian Gnanaprakasam, Ordr co-founder and Chief Product Officer. “Our growth and customer momentum validates our best-in-class approach. Jim is the right person at the right time. His experience and passion, combined with Ordr’s extraordinary market position and financial resources, put Ordr in a perfect position to capitalize on new opportunities, offer best-in-class customer experiences, and accelerate growth. I look forward to working with Jim as we continue to scale.”