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Solution BriefsVisibilityFebruary 17, 2024

Medical Device Utilization Solution Brief

ORDR SOLUTION PAPER

Maximize Medical Device Utilization

Optimizing Healthcare Efficiencies and Budgets in the World of Connected Medical Devices

Real-Time | Data-Driven

Healthcare providers and hospitals constantly face budget challenges and are in constant pursuit of maximum efficiency. The emergence of connected medical devices and its explosive growth is challenging HTM (Health Technology Management) and Clinical Engineering teams who strive to stay efficient and control costs. A recent study shed light on the challenges in the world of connected medical equipment.

  • Underutilized, with the most expensive equipment sitting idle an average of 58% of the time¹
  • Unaccounted, with only some assets recorded centrally – and rarely tracked in real-time. Nurses typically spend more than 20 minutes per shift simply looking for needed equipment²
  • Need for Metrics for central planning processes – purchases, renewals, EOL, leases etc. The fact that 58% of the equipment are idle is not always factored in¹
  • Fragmented, with facilities acting independently instead of taking organization-wide decisions

The ORDR SCE is a fully automated solution that arms HTM and Clinical Engineers with meaningful insights in real-time to help optimize the operational efficiency of their expensive equipment and make data-driven decisions on maintenance, capital planning and avoidance:

  • Real-time asset Inventory and utilization details tells teams not only how a device is being used but exactly where an under-utilized medical equipment is located; this saves time for doctors and nurses.
  • Utilization insights enlighten HTM and Clinical Engineering teams on when to schedule preventative maintenance and/or patching.
  • Utilization insights can help provide support for capital equipment or device leasing decisions (or avoidance).
  • Utilization insights can ensure that expensive medical equipment are not sitting idle but are being utilized appropriately for better efficiencies. Increasing efficiencies of medical equipment delivers cost savings.

¹ Out of Control – How clinical asset proliferation and low utilization are draining healthcare budgets

² Ibid

Real-Time Inventory

It all starts with accurate inventory of all medical and IoT devices. The ORDR SCE gathers real-time inventory information in a fully automated way, but using a passive approach that does not impact the device. ORDR sees the device the moment it becomes active in the network, records operational activity, and records the time it goes offline. Real-time inventory information is extremely useful in many ways.

Device information from type/model/modality, serial numbers to software information can provide the following insights:

  • Automatic categorization for ease of management
  • Devices that are connected vs in use, for how long and their activities
  • Device network location information for tracking and comparison

Classification Profiles

ORDR's Classification Profiles view (a live dashboard, not reproduced here) lets HTM teams filter and browse all discovered device profiles — e.g. infusion pumps, patient monitors, imaging modalities — each tagged with a live device count and learning/active status.

Track Utilization of High-Capital Equipment

Devices Utilization

Device Type

Devices

Under Utilization

Over Utilization

Total Devices: 100 (Under Utilization 25% / Over Utilization 25% overall)




MRI

39

18%

8%

CT Scanner

21

0%

17%

X-Ray Angiography

5

5%

5%

X-Ray System

10

55%

45%

High capital imaging devices like MRI, CT Scanners, and X-Ray machines are investments that need to be used effectively for better ROI. The ORDR SCE is always ON and gathers this information from the network in real-time that is otherwise very hard to track. These detailed usage insights provided by the ORDR SCE greatly improves capital planning and avoidance:

  • Identify underutilized high-capital equipment to increase the utilization by 25% or more
  • Provides Study count and Image count which could be used to optimize maintenance/parts-replacement schedule and potentially increase the life span of the medical devices
  • Reduce re-setup time with the “Body parts examined” metrics
  • Compare and contrast device utilization across different facilities to identify and improve operational efficiency of under-utilized equipment
  • Understand the usage patterns along with ordered physician name providing insights to adjust working hours/schedules

Utilization Details and Comparison — Example Device Detail

Field

Value

Device Id

00:50:56:F2:B1:1C

Start Time

2/13/2021 12:00:00 AM

Stop Time

2/14/2021 12:00:00 AM

In-Use

9 hr 32 min (40%)

Study Count

24

Image Count

1,789

Track Utilization of Fleet Equipment

Medical devices like Infusion pumps, Patient monitoring systems, ECG's have different characteristics and challenges. ORDR SCE's highly customizable user interface does auto grouping of fleet devices to present fleet utilization. The utilization is customizable for the working hours of the hospitals/departments in order to provide meaningful data:

  • Consistent high usage or bursty usage help decide whether to buy or rent fleet equipment
  • Compare across facilities and decide how well they can be distributed
  • Identify fleet devices that are offline and put them back in service
  • Reduce detective work for nurses and technicians, potentially saving 20 mins per shift per employee

Utilization of Infusion Pump — Example Fleet Snapshot

Metric

Value

Device Category

Infusion Pump

Interval Start

3/22/2021 12:00:00 AM

Interval End

3/22/2021 11:59:59 PM

Interval Duration

1 day

Total Tracked Devices

334

Devices In-Use

285

Devices Not In-Use

49

Overall In-Use %

85%

Hours Some Devices Were In-Use

24 hours

Hourly In-Use Device Count Peak At

8/22/2018 1:00 PM

Peak Hourly In-Use Device Count

209

Peak Hourly In-Use %

62%

Average Hourly In-Use Device Count

188

Average Hourly In-Use %

56%

Putting It All Together

To make it all work, HTM and Clinical Engineering teams need a flexible way to manage the medical devices operation schedule in order to get accurate utilization information.

Active Duty Scheduler — Example Schedule (“Extended Hours”)

Hour

Sun

Mon

Tue

Wed

Thu

Fri

Sat

6:00 AM

13%

12%

11%

12%

12%

11%

11%

7:00 AM

13%

13%

12%

13%

13%

10%

13%

8:00 AM

11%

11%

12%

11%

12%

10%

13%

9:00 AM

12%

11%

13%

12%

12%

11%

10%

10:00 AM

13%

12%

11%

11%

11%

11%

11%

11:00 AM

12%

11%

12%

11%

11%

11%

10%

12:00 PM

11%

11%

11%

11%

12%

10%

11%

1:00 PM

11%

11%

12%

11%

11%

11%

10%

2:00 PM

10%

11%

11%

11%

12%

10%

9%

3:00 PM

12%

10%

11%

11%

12%

10%

10%

4:00 PM

11%

11%

10%

11%

14%

10%

10%

5:00 PM

<1%

<1%

<1%

1%

3%

1%

1%

6:00 PM

<1%

<1%

<1%

<1%

2%

<1%

1%

7:00 PM

<1%

<1%

<1%

<1%

1%

<1%

1%

Illustrative example values from the ORDR SCE Active Duty Scheduler UI, showing the percentage of scheduled active hours by day and hour.

Comparison of Device Utilization Between Facilities

To make the right comparison, ORDR SCE provides the ability to filter and compare between facilities. In one example view across five facilities (Fremont, Menlo Park, Monterey, San Jose – North, Sunnyvale), a fleet of 12 CT scanners showed:

Status

Devices

% of Fleet

Underutilized

0

0%

Normal

12

100%

Overutilized

0

0%

(All 12 monitored CT scanners were running at Normal utilization, each around 23–29%, per the ORDR SCE comparison view.)

Reduce Downtime and Improve ROI

Wouldn't it be wonderful to:

  • Reduce the service calls by 25%
  • Keep a million-dollar scanner in service for couple more years
  • Keep the down time to few hours instead of days
  • Reduce CAPEX

ORDR SCE's utilization and analytics metrics can be used to determine the longevity of certain medical devices.

  • Extend the life of certain medical devices based on study or scan count instead of pure timelines
  • Extend the service duration or component replacements based on scan or study count accurately
  • Preventive maintenance based on actual usage of highly utilized equipment to avoid unexpected down-time
  • Schedule upgrades and patches on light usage days/hours to minimize disruption of operation
  • Make better investment decisions - buy/rent/reallocate

Conclusion

The annual spend on medical devices runs into the multi-millions every year and is the bulk of total spending of any hospital. Armed with real-time and accurate utilization data from the ORDR Systems Control Engine, HTM and Clinical Engineering teams can confidently make key decisions to optimize device usage for increased cost saving and a better patient experience.


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Frequently asked questions
How can real-time medical device visibility reduce capital expenditure?
Real-time visibility reveals which devices are underutilized or redundant across your health system, eliminating unnecessary duplicate purchases and optimizing equipment deployment. ORDR's solution tracks actual usage patterns to support data-driven capital planning decisions that align spending with genuine operational needs.
What metrics should healthcare organizations track for medical device utilization?
Key metrics include device utilization rates, lifecycle status, location distribution, and usage frequency across departments and facilities. ORDR provides real-time tracking of these metrics across your entire health system, enabling visibility into equipment performance and operational efficiency.
Can medical device visibility solutions integrate with existing hospital asset management systems?
Yes, ORDR's solution integrates with existing asset management infrastructure to provide comprehensive device visibility without requiring system replacement. This enables healthcare organizations to leverage their current investments while gaining enhanced utilization insights and security monitoring.

This resource is published by ORDR, the connected asset security company. ORDR delivers AI-powered visibility, risk assessment, and automated protection for IoT, OT, and IoMT devices across healthcare, manufacturing, government, and financial environments. Browse all resources →