- INDUSTRY
- RETAIL AND HOSPITALITY
Cybersecurity Built for Fast-Moving Retail & Hospitality Environments
ORDR makes staying on top of the attack surface manageable: spotting every device, understanding its behavior, and securing operations without disruption. ORDR IQ gives your team the speed to stay ahead of threats in a world where every second of uptime shapes the customer experience.
Secure, modern retail and hospitality environments in-store and online with comprehensive cybersecurity asset management
Expansion of Attack Surface
Most security solutions have blind spots with IoT and OT devices such as point-of-sale devices (PoS), smart displays and sensors used to deliver a seamless customer experience. Ordr offers comprehensive asset visibility and security tailored for every asset within tretail and hospitality environments.
Safeguarding PII and PCI data
The retail and hospitality sectors gather, process, and store significant volumes of sensitive customer data, including personally identifiable information (PII) and payment card data (PCI) that need to be protected. Ordr can identify assets with this information, and reduce the scope of compliance via segmentation.
Identifying and Responding to Threats
Identifying not only known threats, but also when an asset deviates from its normal behavior, is paramount for early threat detection and response. Ordr enables you to effectively detect anomalies, pinpoint malicious communications or active threats, and accelerate incident response.
IDENTIFY
Accurate, Real-Time Visibility Across Every Store and Property
Retail and hospitality environments don’t lack tools—they lack a unified, trusted view of all the devices and systems that keep operations running. New equipment appears on the network constantly, and legacy assets often remain in place across large, distributed fleets.
ORDR establishes a real-time asset baseline across every location—storefronts, distribution centers, guest networks, corporate HQ, cloud services, and property operations—so teams understand exactly what is connected, how it behaves, and which exposures matter most. With ORDR, organizations can:
- Discover every connected system the moment it appears on the network: POS, payment terminals, handhelds, kiosks, cameras, IoT sensors, guest Wi-Fi devices, robots, signage, and back-office systems
- Identify unauthorized or insecure devices before they create exposure
- Understand how assets behave in transactional and operational workflows
- Support audit and compliance teams with verified, trustworthy device intelligence
Visibility becomes a business advantage—not a bottleneck.
ENFORCE
Zero Trust Enforcement Made for High-Velocity Operations
In retail and hospitality, downtime has immediate financial impact. Security controls must be precise, reliable, and aligned to daily business rhythms.
ORDR enables safe, accurate Zero Trust enforcement based on how devices actually behave—ensuring policies don’t interrupt transactions, room operations, in-store experiences, or property functions. With deep NAC and firewall integrations, ORDR makes segmentation dependable and repeatable across large, distributed environments. With ORDR, organizations gain:
- Accurate, behavior-based segmentation policies across POS, IoT, store systems, and corporate networks
- Containment of lateral movement before attackers reach payment data or critical operations
- Real-time isolation of suspicious or compromised devices without impacting customer service
- Scalable enforcement across stores, hotels, warehouses, properties, and cloud environments
- Stronger alignment to PCI and audit readiness
Security becomes a force that reinforces the business—not one that slows it down.
ORCHESTRATE
Your AI Agent for Operational Insight and Instant Answers
Operations teams in retail and hospitality don’t have time to dig through dashboards or navigate complex consoles. ORDR IQ eliminates that effort by acting as an AI agent that retrieves any data, analytics, or workflow action from the platform on request.
Ask for it, and IQ serves it up—pulling the exact information, trend, report, or visual you need, in the format you want. No UI mastery. No pivoting between systems. No waiting on analysts.
- Generate custom dashboards for stores, hotel properties, brand fleets, POS environments, or supply chain nodes
- Create visualizations for device behavior, payment flows, segmentation readiness, and operational impact
- Produce audit-ready reports for PCI, internal controls, and security governance
- Pull device or location histories, communication maps, risk summaries, or behavior anomalies on demand
- Automatically create tickets or workflows for infrastructure, IT, or store support teams
- Turn platform data into clean, customer-ready insights for leadership or operations
Instead of spending time finding information, teams move straight to action—strengthening resilience, streamlining operations, and improving the customer experience.
WHY CHOOSE ORDR FOR RETAIL & HOSPITALITY
Retailers and hospitality groups choose ORDR because it brings clarity, control, and operational speed to some of the most distributed and fast-paced environments in the world. Organizations rely on ORDR because it:
- Provides trusted visibility across every store, property, and operational endpoint
- Helps teams operate faster with an AI agent that eliminates manual searching
- Pull device or location histories, communication maps, risk summaries, or behavior anomalies on demand
- Reduces risk across POS systems, payment flows, IoT ecosystems, and guest networks
- Strengthens operational resilience while keeping guest and customer experiences seamless
ORDR gives modern retail and hospitality operations what they need most: confidence in every connected interaction.
