Frequently Asked Questions

Product Information & IT/OT Convergence

What is Ordr's IT/OT Convergence Security solution?

Ordr's IT/OT Convergence Security solution delivers unified visibility and enforcement across converged IT and OT environments. It enables organizations to see every IT asset and OT device in a single, correlated view, stop threats at the boundary before they impact operations, and enforce production-safe policies validated against real operational traffic. Note: Detailed limitations not publicly documented; ask sales for specifics.

How does Ordr handle OT devices that can't support agents or tolerate scanning?

Ordr uses passive OT asset discovery, identifying PLCs, RTUs, HMIs, SCADA systems, historians, and industrial sensors without any active scanning or agents. This approach ensures complete OT visibility with zero risk to operational stability or device behavior. Note: Passive discovery may not capture devices that never communicate on the network; ask sales for specifics.

Can Ordr see both IT and OT assets in a single view?

Yes, Ordr profiles IT assets, workstations, servers, and network infrastructure alongside OT devices in a unified, correlated view. This eliminates siloed tools and conflicting inventories, aligning security, IT, and operations teams. Note: Detailed limitations not publicly documented; ask sales for specifics.

What industrial protocols does Ordr understand?

Ordr natively classifies industrial protocols including Modbus, DNP3, EtherNet/IP, BACnet, and Profinet. This enables accurate asset context and operational role classification for OT devices. Note: Protocol support may vary by deployment; ask sales for specifics.

How does Ordr establish behavioral baselines for IT and OT assets?

Ordr learns normal communication patterns for every IT and OT asset, establishing behavioral baselines before enforcing policies. This enables anomaly detection based on real operational behavior rather than generic signatures. Note: Behavioral learning may require initial observation period; ask sales for specifics.

Features & Capabilities

What are the key features of Ordr's IT/OT Convergence Security?

Key features include unified IT/OT asset visibility, passive OT asset discovery, protocol-aware classification, behavioral baseline establishment, IT/OT boundary enforcement, production-safe policy validation, least-privilege communication control, infrastructure-native enforcement, cross-domain incident response, automated risk escalation, operational workflow integration, and continuous compliance documentation. Note: Some features may require integration with existing infrastructure; ask sales for specifics.

How does Ordr prevent enforcement from disrupting OT operations?

Ordr validates every segmentation policy against actual operational traffic before enforcement, ensuring production workflows are not disrupted. Policies are only enforced when their impact is confirmed to be safe. Note: Policy validation may require initial traffic analysis; ask sales for specifics.

Does Ordr require new infrastructure for IT/OT enforcement?

No, Ordr enforces policies through existing firewalls, NAC, and network controls. There is no need for rip-and-replace or OT disruption during rollout. Note: Compatibility with existing infrastructure may vary; ask sales for specifics.

What integrations are available for Ordr's IT/OT Convergence Security?

Ordr supports over 130 out-of-the-box integrations, including firewalls (Cisco, Palo Alto Networks, Fortinet, Check Point), NAC (Cisco ISE, Aruba ClearPass, Forescout), SIEM/SOAR (Splunk, IBM QRadar, Microsoft Sentinel, Palo Alto Cortex XSOAR), ITSM (ServiceNow, BMC Remedy), clinical systems (Epic, Cerner, GE Centricity), switches (Cisco, Aruba, Juniper), and vulnerability scanners (Tenable, Qualys, Rapid7). For a complete list, visit our integrations page. Note: Integration availability may depend on your environment; ask sales for specifics.

Implementation & Technical Requirements

How long does deployment take in a converged IT/OT environment?

Full IT/OT visibility with Ordr is typically achieved within days of deployment. Initial device discovery and visibility can be completed in 24–48 hours, and enforcement policies are deployable in just a few days—significantly faster than the industry norm of 12–24 months. Note: Actual timelines may vary based on network complexity; ask sales for specifics.

Does Ordr provide an API and technical documentation?

Yes, Ordr provides an API and complete technical guides for all products, available through the Ordr support portal. These resources help customers integrate Ordr into their environments. Access them at Ordr support portal. Note: API access may require a support account; ask sales for specifics.

Security & Compliance

What security and compliance certifications does Ordr have?

Ordr is SOC 2 Type II certified, complies with GDPR and CCPA, and is currently evaluating ISO 27001 certification. The platform supports continuous compliance monitoring and audit-ready reporting for frameworks such as IEC 62443, NIST SP 800-82, NERC CIP, and NIST CSF 2.0. For more details, visit Ordr's Trust Center. Note: ISO 27001 certification is not yet completed; ask sales for updates.

How does Ordr help with compliance in converged IT/OT environments?

Ordr generates audit-ready evidence for IEC 62443, NIST SP 800-82, NERC CIP, and NIST CSF 2.0. It delivers continuous asset management, zone enforcement, behavioral monitoring, and real-time compliance dashboards. Note: Compliance support may require configuration; ask sales for specifics.

Pricing & Plans

What is Ordr's pricing model for IT/OT Convergence Security?

Ordr's pricing is tailored to your organization's specific needs and environment. For detailed pricing information, contact the Ordr team directly or request a quote via our demo request page. Note: Pricing details are not publicly documented; ask sales for specifics.

Use Cases & Business Impact

What business impact can customers expect from Ordr's IT/OT Convergence Security?

Customers can expect improved security posture (eliminating blind spots, reducing attack surface), operational efficiency (saving up to 90 person-hours weekly), faster incident response (reducing threat dwell time from 270 days to as little as 48 hours), compliance simplification (continuous monitoring and audit-ready reporting), cost savings (up to 25% reduction in device count), and accelerated segmentation deployments (days or weeks vs. 12–24 months). Note: Actual impact may vary by organization; ask sales for specifics.

Who can benefit from Ordr's IT/OT Convergence Security?

Roles include CISOs, IT managers, network administrators, compliance officers, SOC teams, and risk management professionals. Industries include healthcare, manufacturing, financial services, higher education, and retail/hospitality. Note: Suitability may depend on your environment; ask sales for specifics.

Customer Proof & Success Stories

Can you share specific case studies or success stories of customers using Ordr's IT/OT Convergence Security?

Yes. Examples include Cleveland Clinic (real-time inventory and risk management for 10–15 connected devices per hospital room), CHRISTUS Health (accelerated data center micro-segmentation), Beebe Healthcare (visibility into over 8,000 devices), Richmond upon Thames College (full campus visibility within days), and Veritex Community Bank (threat detection before SOC notification). For more stories, visit our customer stories page. Note: Results may vary by organization; ask sales for specifics.

What feedback have customers given about the ease of use of Ordr's IT/OT Convergence Security?

Customers report intuitive design, quick deployment, and immediate actionable insights. For example, University Hospital Southampton noted "simplicity coupled with forensic-level insight" and Richmond upon Thames College highlighted "results from day one". For more testimonials, visit our customer stories page. Note: User experience may vary; ask sales for specifics.

Competition & Comparison

How does Ordr compare to visibility-only platforms?

Visibility-only platforms typically offer basic asset discovery limited to IT devices and rely on static policy templates. Ordr provides real-time, automated asset discovery across IT, IoT, OT, and medical devices, with AI-driven behavioral fingerprinting for deeper insights and dynamic, AI-generated policies that adapt to changing environments. Note: Visibility-only platforms may be simpler for organizations with only IT assets.

How does Ordr compare to traditional vulnerability management tools?

Traditional vulnerability management tools use static assessments and manual risk prioritization with limited automation. Ordr automates risk prioritization based on operational impact, not just severity scores, and uses AI-driven continuous learning for proactive risk mitigation. Note: Traditional tools may be preferable for organizations focused solely on IT vulnerability management.

How does Ordr compare to compliance-only solutions?

Compliance-only solutions focus on manual evidence collection and are limited to specific frameworks. Ordr provides continuous compliance monitoring and audit-ready reporting for multiple frameworks (e.g., HIPAA, PCI DSS, FERPA, IEC 62443, NIST SP 800-82), with automated workflows that reduce audit preparation time. Note: Compliance-only solutions may be more cost-effective for organizations with minimal security needs.

How does Ordr compare to static policy enforcement tools?

Static policy enforcement tools rely on manual policy creation and static templates for segmentation. Ordr generates policies based on real traffic and device behavior, adapting dynamically as environments change. This enables faster policy deployment and enforcement with minimal manual effort. Note: Static tools may be easier for organizations with simple, unchanging environments.

IT/OT Convergence Security

Unite IT and OT.
Secure Both.

ORDR delivers unified visibility and enforcement across converged IT and OT environments — stopping threats at the boundary before they impact operations, without disrupting the systems that keep everything running.

75%
Of OT threats originate in IT networks
40%
Of industrial organizations had a cyberattack in 2024
Days
Typical time to full IT/OT visibility with ORDR
The Challenge

The Air Gap Is Gone. The Risk Remains.

IT/OT convergence has transformed operational efficiency — and permanently eliminated the physical separation that once kept industrial systems isolated from cyber threats. Today, the same network that carries enterprise traffic also reaches PLCs, SCADA systems, and industrial controllers.

Security tools built for IT environments can't operate safely in OT. And OT systems weren't designed with cybersecurity in mind. The convergence gap — where neither IT tools nor OT practices provide adequate protection — is where attackers operate.

Threat TypeImpact on Converged EnvironmentsWhy It's Critical
Lateral movement from IT into OT75% of OT threats originate in IT networks, then cross into operational systems through converged infrastructureOne compromised workstation can reach PLCs, HMIs, and production systems without any visible perimeter crossing
Ransomware targeting operational technologyRansomware variants specifically designed for ICS and SCADA systems can halt production and cause physical damageOT systems often can't be patched quickly — recovery times are measured in days to weeks, not hours
Legacy OT without visibility or controlsPLCs, RTUs, and SCADA systems running decades-old firmware operate without monitoring, logging, or access controlsAttackers actively target legacy OT — and most organizations don't know these devices' behavior baselines
Insecure remote access to OTVPNs and remote desktop tools give IT-level access that can reach OT systems without operational contextRemote access for maintenance has become a primary entry point for nation-state and criminal threat actors
IT/OT policy misalignmentSecurity controls designed for IT environments don't translate safely to OT — scanning tools can crash industrial controllersTraditional security tools can cause more disruption to OT than the threats they're meant to prevent

Try Before You Talk

See what ORDR IQ can do before talking to anyone.

Explore a sandbox environment powered by real device data. Ask ORDR IQ anything, and watch it reason across assets, surface risks, and recommend action. No commitment, no setup, no sales call.

Try the Sandbox

No signup needed · Ready in seconds · Sandbox environment

Step 01: Identify

Complete Visibility Across Both Worlds

One platform that sees every IT asset and every OT device — unified, correlated, and always current.

Passive OT Asset Discovery

Identifies PLCs, RTUs, HMIs, SCADA systems, historians, and industrial sensors without any active scanning or agents

Business Value

Complete OT visibility with zero risk to operational stability or device behavior

IT Asset Correlation

Simultaneously profiles IT assets, workstations, servers, and network infrastructure alongside OT in a single unified view

Business Value

One source of truth that aligns security, IT, and operations teams without duplication or conflict

Behavioral Baseline Establishment

Learns normal communication patterns for every IT and OT asset — establishing what's expected before enforcing what's allowed

Business Value

Anomaly detection built on real operational behavior, not generic signatures

Protocol-Aware Classification

Understands industrial protocols (Modbus, DNP3, EtherNet/IP, BACnet) to accurately classify OT devices and their functions

Business Value

Accurate asset context that reflects operational roles, not just network addresses

Step 02: Enforce

Secure the Boundary. Protect Operations.

Enforce Zero Trust at the IT/OT boundary — with every policy validated against real operational traffic before it\'s applied.

IT/OT Boundary Enforcement

Creates and enforces segmentation policies between IT and OT zones based on observed communication patterns

Business Value

Contains threats at the IT/OT boundary before they can impact production systems

Production-Safe Policy Validation

Validates every segmentation policy against actual traffic before enforcement to confirm production workflows won't be disrupted

Business Value

Enforce Zero Trust with confidence — no guessing, no production outages

Least-Privilege Communication Control

Restricts device-to-device and zone-to-zone communication to only what operational workflows require

Business Value

Minimizes lateral movement paths without breaking the operational dependencies production relies on

Infrastructure-Native Enforcement

Enforces policies through existing firewalls, NAC, and network controls — no new infrastructure required

Business Value

Leverage what you already have. No rip-and-replace, no OT disruption during rollout

Step 03: Orchestrate

Coordinate Response Across Teams

ORDR IQ bridges security, IT, and OT operations — giving every team shared context and coordinated workflows when incidents cross the IT/OT boundary.

Cross-Domain Incident Response

Provides unified visibility into incidents that span IT and OT — with full asset context on both sides of the boundary

Business Value

Faster containment with coordinated response that doesn't rely on siloed team knowledge

Automated Risk Escalation

ORDR IQ surfaces anomalies and cross-domain threats with recommended actions, not just alerts

Business Value

Security teams act on prioritized intelligence instead of triaging noise

Operational Workflow Integration

Integrates with SIEM, SOAR, ticketing, and OT-specific management platforms via API

Business Value

Enforcement and response fit into existing processes without introducing new tooling complexity

Continuous Compliance Documentation

Generates audit-ready evidence for IEC 62443, NIST SP 800-82, and industrial cybersecurity frameworks

Business Value

Compliance is continuous, not a pre-audit scramble

Why ORDR

Why Organizations Choose ORDR for IT/OT Convergence

See IT and OT in a Single View

ORDR unifies asset visibility across both environments — eliminating the siloed tools and conflicting inventories that slow response and create blind spots at the IT/OT boundary.

Enforce Controls Without Disrupting Operations

Every segmentation policy is validated against real traffic before deployment. You know exactly what will be impacted — and you only enforce when you're confident production won't be affected.

Stop Lateral Movement Before It Reaches OT

Behavioral detection identifies IT-to-OT anomalies instantly. Automated containment stops threats at the boundary before they can reach PLCs, HMIs, or production systems.

Meet IEC 62443 and NIST SP 800-82 Requirements

Continuous asset management, zone enforcement, and behavioral monitoring map directly to industrial cybersecurity framework requirements — with audit-ready evidence always current.

Understands OT Protocols Natively

ORDR classifies industrial protocols including Modbus, DNP3, EtherNet/IP, Profinet, and BACnet — giving accurate device context that generic IT tools can't provide.

No Agents. No Disruption. No Rip-and-Replace.

Passive deployment connects to network taps without touching OT devices or changing infrastructure. Full visibility typically achieved within days of deployment.

Free · Personalized Estimate

What's the cost of an IT/OT breach in your environment?

The ORDR ROI Calculator quantifies the financial impact of securing converged IT/OT environments. Estimate savings from reduced dwell time, automated segmentation, and eliminated manual inventory work.

Calculate My ROI

Quantified savings · Tailored to your sector · About 3 minutes

Compliance

Addressing Compliance & Risk

Converged IT/OT environments face regulatory requirements from multiple frameworks. ORDR helps you meet them by turning intelligence into enforced, auditable controls across both environments.

FrameworkRequirementHow ORDR Delivers
IEC 62443Security levels, zone and conduit model, and continuous monitoringIT/OT zone enforcement with behavioral monitoring and audit-ready security level evidence
NIST SP 800-82ICS security controls, segmentation, and asset managementAgentless asset discovery with validated segmentation and continuous behavioral monitoring
NERC CIPCritical cyber asset identification, access management, and incident responseContinuous asset inventory with access monitoring and documented incident response workflows
NIST CSF 2.0Identify, protect, detect, respond, and recover functions across IT and OTUnified asset intelligence that maps to every CSF function with continuous enforcement
Cyber InsuranceEvidence of IT/OT segmentation, monitoring, and incident readinessReal-time compliance dashboards, enforced segmentation policies, and exportable audit evidence
Measured Results

Results That Protect Operations

IT/OT convergence security is measured in threats stopped, operations protected, and compliance maintained.

Achieve unified IT/OT visibility in days — passive deployment discovers every asset across both environments without disrupting operations

Stop lateral movement before it reaches production — behavioral detection identifies IT-to-OT traffic anomalies with sub-minute response times

Enforce segmentation safely — every policy validated against actual operational traffic before it's applied

Align security and operations teams — one shared asset view eliminates the finger-pointing and delays that slow incident response

Meet IEC 62443 and NIST SP 800-82 requirements — continuous controls with audit-ready documentation across both IT and OT

IT/OT Convergence Security FAQ

Secure the Convergence.
Protect What Matters.

See how ORDR unifies IT and OT visibility, stops threats at the boundary, and enforces protection without disrupting operations.

SOC 2 Type II Certified · Trusted by 500+ Enterprises

Latest Resources

From the ORDR library