In a time when cyber threats and data breaches are becoming more common, Ordr has prioritized maintaining the highest levels of operational integrity and data security. Our yearly SOC 2 compliance certification is one of the main cornerstones supporting this commitment. Service Organization Control 2, or SOC 2, is a strict framework for evaluating and reporting on customer data security, availability, processing integrity, confidentiality, and privacy. Attaining SOC 2 compliance is not only a legal necessity for Ordr; it also demonstrates our steadfast commitment to protecting the private data of our clients.
The Significance of SOC 2 Compliance
For any company handling consumer data, SOC 2 compliance is essential, particularly in the Software as a Service (SaaS) sector. At Ordr, we gather and analyze a multitude of data from vital infrastructures that use our solutions. This information is essential for both our clients and the further enhancement of our offerings. Our capacity to integrate people, procedures, and technology to provide services without interruption—even in the event of security incidents or data center failures—is validated by our SOC 2 certification.
Because of our SOC 2 accreditation, we are able to:
1. Give us insight into our clients’ environments’ whole attack surface.
2. Effectively react to important security incidents.
3. Ensure that our customers are not impacted in the case of a data center failure by maintaining service continuity.
4. Since these are essential parts of any SaaS system, we think they should undergo thorough testing and validation every year to make sure everything is in harmony.
Our SOC 2 Adventure: An Unwavering Dedication
We have been working for a number of years to achieve SOC 2 compliance, and each year we broaden our reach. The entire development process, our workforce from onboarding to ongoing training, and our client onboarding and training procedures are all included in this journey, which is not restricted to any one area of our business. This all-encompassing strategy shows how dedicated we are to safeguarding the private data of our clients.
Change Management: Our careful change management procedures result in a lower chance of service interruptions, guaranteeing our clients’ continuous access to vital services.
Risk management: We improve the security of our clients’ data and services by methodically detecting and addressing possible security risks and vulnerabilities through the use of a risk registry.
Vendor Management: Beyond simply checking vendor certifications like SOC 2, our stringent vendor management procedures provide customers with reassurance regarding the security standards maintained by outside partners.
User Access Management: By limiting unlawful access, improved user access controls ensure that only authorized workers may access consumer data.
Data Storage: Our clients may feel secure knowing that their private data is protected from breaches and unwanted access thanks to our secure data storage procedures.
Hiring, Onboarding, and Employee Training: Clients gain from having a workforce that is regularly taught to maintain the highest security standards, lowering the possibility of insider threats, in addition to being thoroughly screened.
Incident Management: Potential security events are dealt with quickly and efficiently, reducing the impact on client operations, thanks to well-tested and documented incident response strategies.
Logical Access: Improved logical access controls lower the possibility of illegal access to client systems and data or data breaches.
Endpoint Security: By protecting our devices and endpoints from viruses, malware, and other security threats, the strengthened endpoint security lowers the possibility of data compromise or service interruptions.
Data Resiliency: This ensures that we meet SLA obligations made in customer contracts by enabling Ordr’s service to operate from a backup data center in the event that the primary data center fails.
A Thorough Auditor with a Wider Purview
Geels Norton, our auditor, is well known for his thoroughness in auditing. We have continuously embraced a wider scope and higher standards rather than a smaller one, aggressively working to attain and uphold these greater security levels. To guarantee that security concerns are carefully taken into account, each code commit is subjected to a security review by a specialist who is not affiliated with the developer or code reviewer. We examine each laptop for adherence to regulations like firewall, encryption, and the
presence of EDR and MDM, and we verify data resiliency between cloud sites on a regular basis to ensure smooth failover.
Our continued dedication to security is demonstrated by our attainment of SOC 2 compliance in Organizational Governance and Structure. We keep a close eye on our systems and procedures to make sure they adhere to SOC 2 guidelines. In addition, we are unwavering in our will to improve our security posture, aggressively fend off new threats, and make sure that our clients can rely on us for the best possible data protection.