Incident Response
The process of detecting, containing, investigating, and recovering from a security incident. Speed and effectiveness depend heavily on having accurate, real-time asset context when incidents occur.
What is Incident Response?
The process of detecting, containing, investigating, and recovering from a security incident. Speed and effectiveness depend heavily on having accurate, real-time asset context when incidents occur.
Incident response (IR) is the organized process of detecting, containing, eradicating, and recovering from security incidents — events that have compromised or threatened the confidentiality, integrity, or availability of systems or data. Effective IR requires preparation (plans, playbooks, trained teams), detection capabilities, and accurate, real-time asset context to understand what happened and what is at risk.
Asset context is the most critical gap in IoT and OT incident response. When a security analyst receives an alert about an anomalous connection from an IP address, their first question is: "what is this device?" In IT-heavy environments, the CMDB, EDR platform, or directory service provides that answer instantly. For IoT, OT, and IoMT devices, the same question often goes unanswered for hours — delaying triage, containment, and scope assessment. The 207-day average attacker dwell time is partly a consequence of this gap.
Incident response in OT environments has operational constraints that IT IR does not. Isolating a compromised device on an enterprise network is a standard IR action. Isolating a PLC that controls an active production process, or quarantining an infusion pump connected to a patient, requires clinical and operational coordination that takes time. IR playbooks for OT and IoMT must pre-plan these coordination steps so that the decision-making overhead doesn't delay containment in time-sensitive incidents.
Key Facts
- The median attacker dwell time before detection is 207 days — most spent undetected in the environment
- Asset context availability reduces mean time to respond (MTTR) by an average of 60% in documented ORDR deployments
- OT/IoMT IR requires clinical and operational coordination that standard IT IR playbooks don't address
- NIST SP 800-61 is the authoritative guidance for computer security incident handling
How ORDR Addresses Incident Response
ORDR dramatically accelerates IR by providing immediate device context for any IP or MAC address on the network. When analysts investigate an anomalous event, they instantly see the device type, manufacturer, location, risk score, behavioral baseline, and communication history for the affected asset. ORDR integrates with SIEM and SOAR platforms to enrich alerts automatically with this context, reducing investigation time from hours to minutes.
See ORDR in actionFrequently Asked Questions
Complete visibility across your entire attack surface.
ORDR unifies IT, IoT, and OT asset intelligence so your team can see—and act on—what matters most.