Ordr Clinical Defender

Everything you care about, in a package designed by HTM professionals for HTM professionals. Profile every connected medical device, identify clinical risks, manage medical device vulnerabilities, automate day-to-day tasks, and gain useful medical device utilization data to drive efficiencies.

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Introducing Ordr Clinical Defender 8.1

A full-lifecycle vulnerability management platform optimized to enable HTM and Biomedical Engineering teams to manage connected medical devices and their risks.

Instant Visibility and Real-Time Medical Device Inventory

Automatically discover and classify every connected medical device across all your environments with granular details such as make, model, serial number, operating system, and location. New devices are automatically identified to ensure asset inventories in Computerized Maintenance Management Systems (CMMS) are always up to date and accurate. With Ordr visibility you will:

Gather granular details of all connected medical devices, everywhere regardless of operating system, device management support, connection status, or location
Reduce manual labor and inaccuracies with real-time automated asset inventory reconciled with your CMMS
Locate missing medical devices with granular insights including physical and network location
Trigger HTM workflows and alerts when new medical devices appear on the network
Address compliance with insights when critical medical devices go offline or when devices with PHI have not been seen based on a configurable time threshold

Full-Lifecycle Medical Device Vulnerability Management

Identify vulnerabilities and clinical risks for every medical device. Focus on the device vulnerabilities based on priority and your role. We integrate with a wide range of medical device manufacturers, vulnerability, and government databases to ensure you can quickly identify recalled or vulnerable medical devices in your network. Combined with our extensive Ordr data lake and detailed device profiles, you will identify medical devices with vulnerabilities such as:

Log4J, Ripple20, and Urgent11
Outdated operating systems such as Windows 7
Manufacturing recalls or government bans
Weak passwords and outdated certificates

Prioritize Vulnerability Management Workflows

We make it easy to prioritize critical vulnerability management tasks to accelerate workflows and improve security for medical devices. With Ordr you will:

Customize clinical risk based on PHI risk, lifesaving function, equipment location, physical risk, cyber risk, and other factors
Prioritize patching and remediation efforts based on clinical risk and potential impact
Collaborate across teams with a centralized, detailed view to identify, track, and clear medical device vulnerabilities for a single device, group devices, or devices belonging to a specific manufacturer
Integrate with ITSM tools to track remediation tasks across teams

Improve Efficiencies with Device Utilization Insights

Gain deep insight into medical device utilization to identify areas of over or under usage and ensure data-driven optimization of devices as teams scale their capacity. Healthcare organizations can also use device utilization insights to manage maintenance schedules and optimize capital spend.

See utilization details for a device or fleet of devices
Track medical device usage over time to improve asset allocation and maximize efficiencies
Gain critical insights to help with maintenance planning, budgeting, and procurement efforts

Why Ordr Clinical Defender?

Optimized for HTM teams and healthcare environments

Developed with best practices from leading healthcare organizations

Proven in demanding environments at top HDOs, like Cleveland Clinic and Mayo Clinic

On the clinical engineering side, the value of the product comes from utilizing the product. We look at whether things are performing as expected or whether the system requires patching. We can get patches from the vendor, but we may miss something, and that makes things very difficult. With Ordr’s system, we can identify which things have been patched and which haven’t. We are also feeding the data into the asset management tool so that we know exactly which systems are involved in our work. The data is very rich and useful.

CISO
The thing we were astonished by was the visualization of the Ordr data. We found quite a few devices that had very out-of-date operating systems that we were not aware of, that we’re now addressing from an upgrade standpoint. We were able to mitigate those risks before anything happens,

said Chuck Christian, VP Technology and CTO, Franciscan Alliance
It is refreshing to work with a vendor that actually listens and empathizes with issues and pain points from customers. It’s exciting to see the rubber meet the road in terms of suggestions and requests. Ordr’s Clinical Defender dashboard is both modern and functional. Kudos to the team,

said Jeremiah Green, Information Security Manager, University of Rochester and University Rochester Medical Center.