Ordr is committed to safeguarding your investment by providing a variety of support services to meet your needs and ensure visibility into all of your key assets.
We have assembled a skilled team of networking and security staff who possess the highest level of technical expertise and product experience, and who are at your disposal anywhere in the world, day or night.
As an investment and commitment to your success, our support team is comprised of escalation engineers – there is no scripted tier-I ‘helpdesk’ to manage through – you will have direct access to highly skilled engineers, making this an invaluable addition to your resources while enabling your team to focus the most strategic business initiatives.
The Ordr Support Portal provides our valued customers with access to the latest product documentation, knowledge base, case management, and Ordr University where access is provided to modules 1-10 of our introductory training course.
Contact information:
Email: support@ordr.net
Phone: 833.673.7998
Already have an Ordr Support account? Login to the support portal.
Need access to the Ordr Support portal? Request access and we will approve your request.
Request Access to the Customer Support Portal
Fill out the form below and we will keep you in the loop.
